Groups & Invites
- Create a group for family, friends, or a care crew
- Invite people with a private link
- Manage who belongs to each space
Help Center
Help that keeps you close.
Find answers about your groups, chats, activities, reminders, and account — or reach a real person whenever you need one.
Browse by topic
Where do you need a hand?
Chats & Activity
- Share updates in your group conversation
- Catch up on what happened while you were away
- Plan activities everyone can see
Reminders & Details
- Add reminders for birthdays, visits, errands, and follow-ups
- Keep important details where everyone can find them
- See activities and reminders at a glance
Account & Billing
- Update your email, password, and profile
- Manage your shared Dayzy subscription
- Export or request deletion of your data
How support works
Three simple steps.
Tell us what happened
Use the form below with your account email and a short description. Screenshots and device details help.
We read every message
A real person reviews your request and replies by email, usually within one business day.
We follow through
If something needs fixing, we keep you updated until it is resolved.
Contact Support
Send us a message.
We reply by email, usually within one business day.
FAQ
Common questions, clear answers.
Who can see what I share in a group?
Only the people in that group. Connect has no public feeds — every space is private to the people you invite.
How do I invite someone to a group?
Open the group and share its invite link. New members join with one Dayzy account and see only that group.
Can one person be in several groups?
Yes. Family, close friends, a care crew, a team — each group stays separate, and you can move between them from the dashboard.
What are reminders and details for?
They keep group logistics calm: appointment reminders, follow-ups, useful links, addresses, decisions, and the details everyone keeps asking for.
Do chats support calls?
Group conversations support real-time messaging, and calls are rolling out across the suite. Check Features for the latest.
How does the free trial work?
New accounts start with a 30-day Dayzy Personal trial. Add payment before the trial ends to keep everything active — nothing is deleted if you pause.
How do I cancel or change my plan?
Open Subscriptions in your settings. You can switch plans or cancel at any time, and your access continues through the current billing period.
How do I reach a person?
Use the contact form on this page or email support@mydayzy.com. We answer every message.